Reviews for Challenger Clementi Mall

Keith Liew

July 25, 2025

4

Purchased a set of Sony ear piece on 21 Dec and couldn't pair them to my phone wirelessly. After trying numerous times at home and testing at Clementi Challenger and confirmed defective, was asked to bring the set to Sony service centre at Somerset as warranty by challenger is only valid for 7 days (I only opened the box on 30 Dec). Fortunately, met another staff, Jason, on the way out and he called up management to help with the exchange. Thanks for his help and providing that human touch instead of just implementing rigid company policy.

Dan

July 25, 2025

2

What’s the point if you’re not interested in collecting payment from waiting customers? I went there at 11:30am today Fri 6 Jun 2025. Only 1 counter was open. A lady customer was making a high value but complex purchase, asking about a $10 voucher deduction and 6% cashback. All 4 of your staff attended to her at one point. While the POS was actually available, none of your staff offered to help me settle my quick payment first, which was a super simple pay-and-go transaction (1 minute max). I asked if I could pay at the 2nd counter, and your guy replied it’s not open. I had to wait for 15 minutes to make a simple payment when your shop was completely empty except for the lady customer, her 2 sons and your 4 staff. After the lady customer settled her payment by paynow, ALL 4 STAFF disappeared from the counter to help the customer with further questions! I was transparent to them! I didn’t create a fuss. I didn’t do anything wrong. But such customer service from your low-EQ staff is very disappointing. All 4 of them! Check your CCTV to verify my feedback.

Rey fay

July 25, 2025

1

A loud tone mid age lady staff,Rude!Not helpful at all just pointing to the area for us to search on our own!End up we cannot find the item we wanted and decided to walk out from the store!How can this store hired a bunch of lazy and irresponsible staff!

Sean Miller

July 25, 2025

5

Fantastic electronics store selling just about any and every electronics gadget you could ask for. Power adapters, portable chargers, speakers, headphones, phones, and much, much more. Prices are very reasonable for a Singaporean electronics shop. Can get busy at peak hours but checkout was quite fast.

Anison

July 25, 2025

5

The staffs are very friendly and resourceful, patient enough to engage with my queries. One of the best IT stores that are genuine in their services. Definitely recommend!