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Rating Summary

4.5

15 reviews

5
100%
4
87%
3
73%
2
60%
1
47%

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Reviews for OWNDAYS Clementi Mall

Jason Gabriel Fadjar

Jason Gabriel Fadjar

5

The people who gave the service were really friendly and came to my needs without even asking me. They all greeted me and gave an excellent service!

Avery

Avery

3

Staff are really friendly and nice! They’ll even address you by name when it’s time for eye test etc. However, will be good if staff address the younger adults (I’d say mid-late 30s and under) by their first names instead of Mr/Ms (last name). It’ll sound more personal that way, and not overly formal.

rajesh chander

rajesh chander

2

All good except the billing counter. It was free but for some reason they took 20 to 25 mins to bill us. Ours was the only billing to be done, we had to wait until the manager came and billed us. Sloppy customer billing staffs. The staff who was inside the cleaning area for glasses, saw me and never bothered to come to bill. Looks like the customer service has gone down with the staff who are there at present. Clearly no intent to provide any good service.

Shu Wen Low

Shu Wen Low

5

Really impressed with the service here at Owndays! Had a scratch on my spectacle lens which affected my vision so I sent it back for repair. The team suggested an updated eye test and changed out both my lens to improve my vision. Everything was done in less than 30 mins, super efficient & pleasant experience with the team.

Queenie Neo

Queenie Neo

5

I wish to give my appreciation to Elaine Ong for her extra mile to repair my nose pad and clean the lens before my trip. Zoe also help to adjust my other lens. Their professionalism and friendly attitude deserves to be compliment. Thank you for making my day happier.