Really disappointed with the lash lift FB promo I went for, my eyelashes were so haphazardly lifted to the point where they look and feel FRIED. The curl was only noticeable right after the treatment. As soon as I washed my face later that day, my lashes started to flatten out into the crumpled mess in the photo.
It wasn't my first time getting my lashes lifted so I know what to expect, but I definitely wasn't prepared to go through such a negative experience at La Vida. My therapist was quite rough when handling my lashes and there was a point where she was removing the tape from under my eyelid and it felt like my skin was going to get ripped out, I wish I was kidding. While she was nice, it felt like she was in a hurry to get the treatment done which was like nothing I had ever experienced at other studios where they take great pains to be gentle around the eye area.
If you'd like to get your lashes lifted, there are better studios to spend your money at. Don't be swayed by the promotional price, you're not even getting your money's worth.
Kelly Lim
5
Excellent service!!
Highly recommend Lavida @ Clementi.
Go Lavida to do Eyebrows and Facial.
Beautician Gina and Ting Ting,they are polite and very professional.
The eyebrows artist Selina @ Clementi are very professional and polite.
Selina recommended me suitable eyebrows for me.
The Manager Jean good smile, polite and not hard selling
Cherie Cheah
5
I had my eyebrow embroidery done recently after not doing it for 5 years. Selina did an amazing job with my brows! I was really happy and it was a quick, painless process. Everything was done efficiently! I’m super pleased with the outcome overall. Some random stranger even approached me to ask me where I did it from and told her it was from Lavida :)
Phoebe Loo
5
Had my first ever lash lift done and I’m truly satisfied with the service and the results of my lashes. I was served by TingTing, she was patient and ensured I was comfortable during the whole process. She made sure I wasn’t feeling any pain or discomfort and cleaned up the areas of my eyes really well! She even help me to touch up my eyebrows. I also got a package for lash lift where I could come back twice for it at a price of $80++ with no date limit. There wasn’t any hard selling of products or packages!
The environment is clean and well furnished. They have a good system in keeping track of appointments and flexible time slots. Would definitely recommend! :)
Stephanie Yeng
1
Please do not head over to this beauty salon as they are dishonest. On the 2nd Feb someone from their company called me and say I have facial package left at thier place and I have reconfirmed with the person saying that I have finish using and she said I still have 8 session with them . Ok fine , I didn’t want to waste my package and I went down on the 12th for facial . When I arrived , no one collected any payment from me nor tell me about anything about my package and showed me to the room for facial . After finishing , the counter lady wanted to collect payment from me and told me there is a balance of $1k plus I need to pay . Initially they could have told me over the phone that this was unpaid package and I didn’t want to continue on . She argued saying that her CS does not have customer payment record but she as the outlet manager should have and she speak nothing of it when I arrived . I have already inform them before during my last facial at their place that I will be travelling very often and could not make it for facial. I really felt cheated that I was only inform I need to pay the balance after I finish the facial. As a matter of fact I can afford for the facial but I do not have time for it . Therefore I didn’t want to argue about the price and paid in full . In the end I paid a total of $433 for a simple facial . Just want to warn people out there please do not trust them in good faith
ZHI YING CHAN
5
Selina is a very detailed eyebrow therapist. I very like she designs the eyebrow shape for me. Highly recommended Selina.
Xiao You Aw
1
If I could give zero stars I would.
I went for the first time trial $28 which included Lash Lift and Brow Shaping, granted the confirmation message didn’t state it was nett price and I’m okay with that.
I was asked if i wanted to add on tint during the process when my eyes were closed, I was unable to identify which staff asked me. The additional charge told to me was $10 in the room.
The only name I remember was Ting Ting who did my brow shaping. I got a minor cut above my right eyebrow during the shaping process but I will overlook that.
After I declined buying their packages, my total ended up $69.04.
$28 for the lash lift
$38 for the tint
8% gst
Paid with grabpay, no receipt was issued as well.
Honestly the worst service I have ever gotten, don’t make the same mistake as me just spend a little more than the advertised $28 and go somewhere else.
Yu Lee Cheng
5
I am very satisfied with my eyebrows do, I have recommended friends and they feel satisfied too! thanks to Selina!!
shu en
5
Pleasant experience with Lavida!! Selina was very patient to ensure that my brows are done nicely and to my likings 😚🫶🏻 …
zoee lum
5
Jenny is cheerful
She has a pair of strong hands.
She ia very detailed in the treatments.