Dr. Lock is our favorite family doctor, he is caring, patient, and experienced. He always examined with care and listen to his patients.
Unfortunately the front desk is always a mess, management should put two staffs instead since this clinic is so busy. The turnover of front desk staff is so high, one new staff is not good enough to handle the crowds, and it frustrates a lot of people.
Corrine Tan
1
My daughter, Esther Tan had booked health screening appointment at this clinic on 28 March, Friday at 10.30am. She was being attended by Dr. Martus Lin, who had taken her blood pressure BUT without taking down her BP reading, isn't it so hilarious, just because he kept talking to my daughter as she had a very strong British accents, until the clinic front desk have to contact my daughter to take her own measurement, luckily I have the BP machine at home, if not, the front desk staff had requested my gal to travel down to this clinic again.
Is this how a professional Doctor should react to a patient especially when doing health screening?
YITING CHEN
5
I had a wonderful experience at the clinic, and I want to especially thank Dr. Lock and Nurse Sara for their professional service. They were both very patient and took the time to answer all my questions, making me feel at ease and comfortable. Dr. Lock conducted a thorough examination of my condition and provided clear treatment recommendations. Nurse Sara offered immense care and support throughout the process, which made me feel very warm and welcomed. I highly recommend this clinic, and I appreciate your outstanding work!👍
rei miyazaki
5
very swift experience. clinic opened after lunch break on time, was lucky to be the first admitted to doctor. Doctor on shift was Dr Wang Yuchen. Very professional and examined my condition thoroughly as well as explained to me in great detail and clarity, made sure i understood everything along the way. Did not waste time and yet was polite and respectful, answering to my questions patiently. Green flags of a proficient GP.
Yu Hsin Seah
1
Worst health screening encounter I have ever had. Made an appointment and paid for a health screening more than 3 weeks ago. One day before appointment, received a whatsapp to say there was no doctor present on weekends (took 3 weeks to figure that out) and so had to rescheduled the appointment to the following Monday despite plans already made. Went ahead to take leave from work to make it for the 2:30pm appointment on Monday, only to receive another whatsapp 2 hours before the appoint to say they have no doctor on duty and to move to a different clinic (Jurong East / Holland Village / Redhill). Chose to move the appointment to Jurong East, and was told no more available appointment timing for health screening in Jurong East. To Minmed, please have some respect for others' time.