Minmed Clinic Clementi operates as a comprehensive family medical facility within The Clementi Mall, bringing accessible primary healthcare services directly to the community in a convenient retail environment. As part of a trusted healthcare network that has served over one million patients, this clinic represents modern medical practice that prioritizes convenience, quality care, and technological integration. The clinic caters to families, working professionals, and individuals seeking reliable primary healthcare services without the typical constraints of traditional medical facility locations, making quality healthcare more accessible to the Clementi community.
The clinic offers a full spectrum of primary healthcare services including general practice consultations, comprehensive health screenings, chronic disease management, vaccination programs, and work permit medical examinations. Minmed Clinic Clementi embraces modern healthcare delivery through their integrated Minmed Connect app, which enables efficient queue management, teleconsultation options, and seamless medical record integration across all clinic outlets. The facility accepts CHAS and Medisave, ensuring that quality healthcare remains affordable and accessible to patients from various socioeconomic backgrounds while maintaining the highest standards of medical care.
Minmed Clinic’s strategic location within The Clementi Mall reflects their commitment to making healthcare more convenient and accessible to busy urban families and professionals. The clinic’s extended operating hours, including weekend availability, accommodate the varied schedules of modern lifestyles while their comprehensive corporate healthcare plans serve the needs of local businesses. By combining medical expertise with technological innovation and convenient positioning, Minmed Clinic Clementi exemplifies the evolution of primary healthcare delivery, ensuring that quality medical services are readily available to the community when and where they’re needed most.
Extremely terrible experience!! We visited this clinic at 10 am and were told the next turn was us. The waiting time should be HALF an hour, however in the end we had to wait for 3 hours. Really bad and totally spoiled our Saturday morning. We understood walk-in normally need to wait for longer but it makes no sense that let us wait for Three hours with the expectation of HALF an hour. The information from the reception is totally misleading and helpless. If you don’t want to waste your time, please go to another place. I believe an arbitrary clinic can do much better than this one.
Chrissandy Fernando
They're late in opening the clinic. It's past 10am, more than 10 people are waiting but no signs of the staff.
And they didn't check your queue number, they just served whoever approached them. A very bad experience.
yan143 mas
Had a bad experience today (20/11/24) with the 2 nurse both are so rude. I don't understand why doctor can keep stuff like them. I'm a regular customer bcz doctor are a nice person only problem is the stuff.
1) go counter got ignore
2) ask questions but got reply rudely
3) say 20min waiting time and I see only got two or three people but then they let appointment people in without informed us and we wait around 1 hour.
4) give medication like give (tissue packet) no plastic and act like plastic need to pay 5c.
Please doctor take notes and don't let your clinic have a bad name bcz of your rude stuff.
Isla
Counter staff are friendly and nice. However, it would be good if doctors address the younger patients (especially those in their 30s and under) by their first names rather than Mr/Ms (last name).
There’s more personal touch, makes the doctor appear more approachable, and patient feel more respected and personally acknowledged.
The current way of addressing (younger adult) patients while respectful just seems needlessly formal
Corrine Tan
My daughter, Esther Tan had booked health screening appointment at this clinic on 28 March, Friday at 10.30am. She was being attended by Dr. Martus Lin, who had taken her blood pressure BUT without taking down her BP reading, isn't it so hilarious, just because he kept talking to my daughter as she had a very strong British accents, until the clinic front desk have to contact my daughter to take her own measurement, luckily I have the BP machine at home, if not, the front desk staff had requested my gal to travel down to this clinic again.
Is this how a professional Doctor should react to a patient especially when doing health screening?
Yu Hsin Seah
Worst health screening encounter I have ever had. Made an appointment and paid for a health screening more than 3 weeks ago. One day before appointment, received a whatsapp to say there was no doctor present on weekends (took 3 weeks to figure that out) and so had to rescheduled the appointment to the following Monday despite plans already made. Went ahead to take leave from work to make it for the 2:30pm appointment on Monday, only to receive another whatsapp 2 hours before the appoint to say they have no doctor on duty and to move to a different clinic (Jurong East / Holland Village / Redhill). Chose to move the appointment to Jurong East, and was told no more available appointment timing for health screening in Jurong East. To Minmed, please have some respect for others' time.
Positive Reviews
Lloyd Longos
Great experience at Minmed Clinic Clementi. The doctor was out, but Denise provided excellent assistance during my first visit. Very helpful and efficient 👍. Good job, Denise! …
Yixian Liu
Dr Lock had always listened to me with a lot of empathy and gave good advice. Thank you Nurse Sara for your help too!
Just a tiny feedback, sometimes the clinic will be closed without notice, especially on weekday nights. Hopefully there is a way to keep patients updated on the opening hours!
Sarah Tolentino
Dr Lock is great, attentive, thorough and listens patiently. He is very informative and gives options which I like. The support staff, Sarah and Kirt are pleasant, fast and caring. This is my go-to clinic.
ellen villa
I had a great experience at this clinic! The receptionist was very accommodating and welcoming, making the check-in process smooth and stress-free. The doctor was attentive, patient, and took the time to explain everything clearly. I truly felt cared for from the moment I walked in. Highly recommend this clinic for their professionalism and genuine care!
Anne Silviana Widjaja
Thank you nurse Sara. She helped me to assist my minmed account . It's was showing error and not able to book health screening. Nurse Sara helped me to address the issue and book the screening for me immediately. Highly recommend
Clare
Kirt is cheerful and friendly, making me feel better and temporary forget my illness. Dr Wong is very professional and knowledgeable, just mention what procedure I had and symptom, he knew what medication I was given.
G M
Dr. Lock is our favorite family doctor, he is caring, patient, and experienced. He always examined with care and listen to his patients.
Unfortunately the front desk is always a mess, management should put two staffs instead since this clinic is so busy. The turnover of front desk staff is so high, one new staff is not good enough to handle the crowds, and it frustrates a lot of people.
YITING CHEN
I had a wonderful experience at the clinic, and I want to especially thank Dr. Lock and Nurse Sara for their professional service. They were both very patient and took the time to answer all my questions, making me feel at ease and comfortable. Dr. Lock conducted a thorough examination of my condition and provided clear treatment recommendations. Nurse Sara offered immense care and support throughout the process, which made me feel very warm and welcomed. I highly recommend this clinic, and I appreciate your outstanding work!đź‘Ť
rei miyazaki
very swift experience. clinic opened after lunch break on time, was lucky to be the first admitted to doctor. Doctor on shift was Dr Wang Yuchen. Very professional and examined my condition thoroughly as well as explained to me in great detail and clarity, made sure i understood everything along the way. Did not waste time and yet was polite and respectful, answering to my questions patiently. Green flags of a proficient GP.
