Location: Level 5, Unit Number #05-34
Quality products and services
Wingstop The Clementi Mall brings the globally renowned chicken wing experience to Singapore's western region at Level 5 (#05-34), specializing in expertly prepared chicken wings with an extensive variety of flavors and heat levels. This halal-certified establishment serves as part of the international Wingstop franchise known for their wing expertise, offering both classic wing preparations and innovative flavor combinations that cater to diverse palates seeking quality chicken and western cuisine. Operating daily from 11:00am-10:00pm, the restaurant provides convenient access to their signature wings alongside complementary sides, making it a popular destination for casual dining and group meals in the heart of Clementi Mall.
The menu showcases Wingstop's commitment to wing perfection through their extensive flavor selection and preparation methods, with wings that deliver both classic comfort and bold taste adventures. The restaurant offers various wing sizes and combination meals that provide excellent value for families and groups, while their halal certification ensures accessibility for Singapore's diverse dining community. Popular menu items include their signature wing flavors prepared fresh to order, alongside tasty mushroom sides and complementary items that round out the dining experience, though the quality can vary compared to other Wingstop locations.
Available for convenient delivery through foodpanda and accessible for dine-in experiences, Wingstop Clementi Mall serves the local community despite facing operational challenges including extended wait times that can reach 20-30 minutes during peak periods. Contact the restaurant at +65 6015 0900 or visit wingstop.com.sg for menu updates and ordering options. While service improvements are ongoing, particularly regarding wait time management and consistency in food temperature, the restaurant continues to deliver the authentic Wingstop wing experience that has made the brand a global success, providing western Singapore residents with convenient access to quality chicken wings in a halal-certified environment.
Based on 15 reviews
Out of 135 shops
Not enough ratings
THE RJ Channel
The customer service was terrible rude and disappointing day. Was hoping to changed the drink, but it turns out not available when I can see there’s a lot of cans on the racks. We ordered 2X can coke and end up getting different drinks.
Ravish M
Over rated place with staff too slow and easy going. Least bothered to expedite when the queue is building up. Wait to place an order was about 20 min then to receive it another 20 min. Not worth for such a long wait when there are not enough seats available. Most of them were chopped by the students in the queue. Food was good but spotted a moving cockroach on the drinks vending machine which was shocking. Cleanliness can be improved. The display tv got turned off without staff noticing.
Vegas Lee
waited close to 35 minutes for my order. mobile app order don’t work as everything is apparently out of stock. machine dispensed sprite was bitter. when i’m paying so much for wings please at the very least make sure it’s good 😭😭😭
Kevin Coys
Bought Take Away but the cold veg containers were packed with the warm food. And the fries were compactly packed and tucked tightly at the side of the bag, it was already wet and soaky when I collected. When asked about it. The staff said IT’S THE WAY IT IS !!!! The company spent so much on the product and marketing but I really don’t understand why they cannot make the effort to do make the service delivery better. Some things are just COMMON SENSE. You are packing FOOD, NOT the army bag sack. Very disappointing first experience.
Pinutsss_
The tables were incredibly filthy and has crumbs and bits of food from its previous diners left on it when I came. The food was horrendous, the fries were fine but the pieces of chicken me and my friends ordered were all dry, hard and overcooked and a tough eat.
Weizhe Ng
super slow, waited roughly 45 mins for my food even though waiting time was 15-30 mins went at 11 received food at 11.45. additionally i asked for extra seasoning on the fries and they didn't even bother putting extra seasoning, something that takes 2 seconds to do tables were incredibly filthy as i had some dead bug on my table.
Victoria
The staff who served me was genuinely so rude: a young girl wearing contacts gave me the feeling like she didnt want to be there. The food was mid, its better at other chains and I had to wait quite long even though i didnt go at peak hour
anis mira
The food was good, and the service was fast, but unfortunately, the cashier was unfriendly and unprofessional. It was my first time ordering at Wing Stop and I mistakenly thought the ala carte tenders came with a dipping sauce. Instead of explaining politely, the cashier provided poor service and even rolled his eyes. Thankfully, another staff member kindly informed me that ala carte doesn't include dipping. It's disappointing to encounter such bad customer service, especially from the cashier. Please ensure staff with PR skills were assigned to the front.
Zaty Roslan
Waited for one hour which was expected, because they had mentioned when I ordered. The problem after an hour was they gave me the wrong flavour, and when I mentioned it, the cashier was implying that I was wrong until she checked my receipt again and made my order correctly without any apology. One of the flavours served were cold and had the old oil taste. I understand the long wait, but when the long wait comes with sucky food… is it worth it though
Elisha soh
VERY SLOW?! I always have to wait so long just to get my food. They always prioritise the food delivery orders before the online and in store orders. I feel like they have to do something to improve the serving speed. Currently waiting 45mins for the food…
heidi castillo (sporkandbeanz)
Good food. Love their chicken and mushrooms. Chicken is flavourful and tender. Mushroom side is tasty as well. Service could be better in terms of customer communication on food service wait time. 🚇 Clementi IG @sporkandbeanz
Rishav Koirala
Agonizingly slow at preparing the order, waited more than 45 minutes. How hard could it be to make and dip six chicken wings in some sauce? Especially considering almost all of their menu is just wings. I didn't want to believe the other reviews about the atrocious service, but they are sadly accurate. It turns out, my order had already been prepared (after 45+ minutes no less) but they made me wait an additional 15 minutes because my order number had been entered in as being an "online order", which was ready 45 minutes(only!) in. When I went to the counter to ask them about it, they turned me away the first time. I was only able to collect my cold wings fifteen minutes later after I checked in again. Unreal. Thankfully, the wings were decent but they are absolutely not worth the waiting time. If you must order here, do it and wander around or shop for an hour before you return to collect your food. You are welcome.
GC
Super nice and good, but one down side is that the drinks didn’t come with ice that day and the drinks portion is quite little. Still very thirsty after drinking, maybe can consider increasing the volume based on the price paid
Lew Yi Chen (Rvhs)
Food here was excellent! Nice chicken, and the wait time was very accurate! It was also very fast as there was a lot of people over there. But one problem is that the drink which I ordered which was coke, tasted like it was mixed with water. And that is what I supposed. Shouldn’t you give your customers just the natural drink and not water and the drink together? But the food made up for it as the chicken was juicy and crispy and soft I think there was quite a lot of bad reviews here as it would be very crowded if gone on peak hours. But I believe, you should go when it is not crowded. And it’s quite nice and cosy over there, but customers should clean up by themselves
Posh Pearl
Only order If you are prepared to wait. They are very popular and always packed with order. Staff was polite and place is popular with students. Food is cooked to order and portion is good. Ranch sauce is the star. Louisiana Rub goes well with the ranch sauce.
Includes 3x CL KCP and 3x CL TER
Includes 1x Freestyle (Cmb R) and 1x Ranch (Cmb)
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 1 dip, 1 side, 1 drink
Includes 2 dips, 2 sides
Includes 2 dips, 2 sides
Includes 2 dips, 2 sides
Includes 2 dips, 2 sides
Includes 2 dips, 2 sides
Includes 2 dips, 2 sides
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Includes Regular Fries, Dip & Drink
Heat Level: AAA
Heat Level: AAAAA
Heat Level: AA
30 photos