I want to file a complaint against your lady stuff wearing glasses and black uniform at Clementi Mall outlet. I don't know what her position is but her work attitude is really bad.
I have been drinking Mr Coconut at this outlets every time and normally I will ask the staff not to drip water from their hands into my cup when washing things. This lady staff who did not listen to my words at all, and then did it on purpose and when I told her, she will just ignored. This is not the first time she have done this, so I complained.
Why do you hire such employees to work? Her face looked like someone owed her a lot of money.
Ronald Ruly
1
Long queueing time. Only 1 person preparing the drinks. Another person is busy with something else (handphone, papers). Poor shop management.
vinai g
2
Service is really slow , literally one person running the stall , which leads to preparation of each drinks taking about 2-3 minutes . We were 4 in queue and most of the orders before us was for one drink, still took us about 15 mins to get the drinks .
Marlene Lee
4
Waiting time has improved to less than 15 mins. My favourite stall for coconut shake.
Choon T
4
Pretty good coconut shake. I would it's more like coconut milk with blended ice.
It has a nice coconut fragrance in the drink and you can taste little coconut flesh in there.
AlexNicholas
3
waited 20mins for a cup of drink?? and there's like 4 ppl working in there. I have no idea what took so long, I guess the other reviews were true
Victor Tan
5
Good service to the service staff from clementi mall ( rina leong)
Thang Huynh
2
The outlet in Clementi would take a very very long time to make drinks for self pick up customers. This is a recurring phenomenon, wherein the outlet prioritized delivery orders over customer who order at the shop. It is possible that the outlet is simply can't produce fast enough to service everyone.
Nikki Norashikin
5
This is specially for the Clementi branch. I was there a short while ago(940pm or so) and I am very heartened to see 3 young teenagers at work although only for my 1 drink, together with ensuring tip top cleanliness and quality. I haven’t tasted my drink but this alone makes me very happy and satisfied patronising the brand. The new generation needs to know how important these small gestures are and be commended when we see them working with honesty and proper handling especially f&b. ;)
Thank you, you 3 great coconutty souls! ;)
Jason Lee
4
Making a new review because it has improved since 2 years back. Just want to mention that the drinks were really nice, would definitely come back again, giving 4 stars because it could be a one time thing.
Previous: Recipe differs by a huge margin as compared to other outlets. The worst I've tried amongst Outlets in Jurong Point, JEM and Clementi. Just yesterday, I ordered to collect and they claimed it was ready on the app but hadn't even prepared it, I waited an extra 10 minutes for them to get it ready when I could have spent that time walking around getting my errands done.