Location: Level 3, Unit Number #03-46 / 47 / 48
Quality products and services
Poh Heng Jewellery The Clementi Mall represents 77 years of Singapore's gold jewellery excellence, where fine pieces are crafted with the irreplaceable human touch that has defined this trusted brand since 1948. Located at Level 3 (#03-46/47/48), this established showroom specializes in 22k gold jewelry, curated solitaire diamonds, and flawless gemstones, offering an extensive collection of anklets, bracelets, bangles, necklaces, pendants, rings, earrings, gold bars, and coin jewelry sets. Founded by Chng Tok Ngam and Lim Tong Buan, the name combines 'Poh' meaning 'precious' in Mandarin and 'Heng' translating as 'luck' in Teochew dialect, reflecting the brand's commitment to bringing precious fortune through quality jewelry.
Every piece of gold jewelry proudly bears the lion's head logo - Singapore's official hallmark for gold purity certified by the Singapore Assay Office (SAO), guaranteeing authenticity and quality standards. The knowledgeable staff, including highly praised team members Michelle and Dickson, provide exceptional customer service that makes visitors feel welcomed and comfortable throughout their jewelry selection process. The store's commitment to quality extends beyond products to encompass personalized service, expert guidance on jewelry selection, and comprehensive customer support that has earned consistently positive reviews from satisfied customers who recommend the store for both quality and service excellence.
Operating Monday-Sunday 11:30am-9pm with convenient access from Clementi MRT Station, Poh Heng Jewellery offers additional services including buy-back guarantees, free click & collect services, and online shopping options through their website pohheng.com.sg. Contact the store at +65 1800 764 4364 for inquiries about their extensive collection and services. As part of a network of 15 locations across Singapore, the Clementi Mall outlet continues the brand's legacy of combining traditional craftsmanship with modern retail convenience, making it the preferred destination for customers seeking authentic, high-quality gold jewelry backed by decades of trusted expertise and genuine customer care.
Based on 10 reviews
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chung maykhuen
Bought a pair of pearl earrings and a freshwater pearl necklace serviced by Michelle. She is personable and patient. She is also able to provide great excellent options and offered tips on maintenance of the pieces.
Abi
Great service by Wendy Bong. We were looking for a short cute gold chain for my wife and she was very patient with us the whole time. I highly recommend the store and thank you!
Joan Wong
Wendy Bong was very helpful and pleasant. She helped explained membership sign up to enjoy a membership discount right away. Thank you!
Jamie Loh
Michelle Fung helped us make a good selection of an earring for my friend. Excellent choice and she helped me consider my budget. I will return ☺️
sneakery
Specially complement Michelle Fong for the excellent service and very patience attending to us today. Training must be very excellent by Poh Heng. Well done!👏 …
Vivian lim
Jia San and Michelle were serving me from the start till the purchase point. They were patient and professional in their service, guiding in the options available and catering to what I was looking for. We finally found the ones we wanted. Thank you so much in making it a pleasant experience!
merillyyne il
would like to say a big thank you for Deckson, for his cool, composed, calm composure. answered every enquiry and shared his suggestions and knowledgeable. from viewing to point of transaction to packing of items. was looking for an accompanying bracelet for my abacus bracelet. viewed the lovely range of feng-shui bracelets. purchased the lucky bamboo bracelet - loved it and brilliant choice! Look for Deckson if you come by to The Clementi Mall Poh Heng. Store is spacious, brightly and comfort lighting, have a welcoming aura. Please recommend Deckson for your awards. You have a gem amongst you! Well done and recommended! Happy customer. Kam Xia :)
Elaine Tan
I had a great experience with Deckson at Poh Heng Clementi Mall! His service was excellent — he was patient, knowledgeable, and very attentive to what I was looking for. He took the time to explain the different options without any pressure, and I truly appreciated his sincerity and professionalism. Thank you for making the experience such a pleasant one. Highly recommended!
Joanne Ho
Happy with purchase. The salesperson Ms Tan Jia San is a very friendly and patience lady. She is very professional in explaining the type of gold pendants for Baby full month gift for my niece. She recommended me to sign-up membership so that I can immediately enjoy the discounts on the spot, thank you Jia San!
SL Low
At Poh Heng with sister checking on gold price. Sales lady Tan Jia San. Very helpful & patient servicing with many check and selections.
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