Reviews for UNIQLO The Clementi Mall Same Day Click Collect
******
1
Inflexible staffs! Made a reservation for my son and he went to collect it on the same day but the DBS system was down which resulted in failed payment. My son requested to have the reservation extend till the next day and was downright rejected by the Malay male cashier! Excuse me! It’s not my son’s fault that the DBS system is down. The cashier was very impatient and refused his request and insisted that reservation are to be collected within the same day! Hello! ATM was down, he cannot withdraw any cash, he is a student! How many accounts do you expect him to have? It’s not like he don’t want to pay on purpose! Please have your staffs exercise some flexibility and empathy at times like that! Why fault the customers for an outage he cannot control?! It won’t cause the cashier any harm to just extend the reservation till the next day, right?! Ridiculous! The Chinese lady who was mending the fitting rooms were equally rude, majority of the staffs here were rude and unhappy! I wonder who was the one who lead the Clementi team?! Such incompetent leader! Our experience with other Uniqlo stores aren’t like this one, happy vibes unless the Clementi store! Poker faces, rude and unwelcoming!
Karen SK Kang
5
My first time in this Uniqlo branch and I was really impressed with how helpful all the staff were - from the sales floor young man who helped me locate particular items, and patiently, to the cashier and merchandise exchange staff who were all very polite and helpful . What a refreshing experience! Thank you Uniqlo Clementi Mall .
Yao Chunmei
5
On 2/3/2023, around 12 noon, I bought few items before going for work, then felt a bit heavy bring over to work then have to bring back home as I stay in clementi area, approached staff (forgot to ask his name), whether I can keep my items here, then my husband will come and collect it after work. He is super nice, accept my request and helped me kept my items, kudos to you bro, you did a great job! 👍
Luc
5
Huge store with loads of variety. Everything is well spaced out and displayed. One thing I love about Uniqlo is that you can do alterations on your clothes, and collect it within a couple of hours. Sometimes within the hour. Perfect.
Shyreen Rizwan
5
Elly provided outstanding customer service during my visit. He was friendly, knowledgeable, and incredibly helpful, answering all my questions with patience.
Vienna
5
Come to buy the latest Mickey Mouse Collection. A newly opened store, but less discount than other outlets.
Lauren Ho
5
I popped by to get some winterwear today and Sabrina saw that my grandmother was leaning against the shelves due to some leg discomfort and pulled out a chair for her! I would like to express my sincerest gratitude to Sabrina for her stellar customer service.
Roy Tan
5
My shopping experience at Uniqlo The Clementi Mall was great. From the moment I arrived, I was warmly welcomed by the attentive staff and enveloped in a cheerful atmosphere.
Nadiah especially was incredibly friendly and helpful! I wanted to purchase an item online (Click & Collect) and had some inquiries with regards to the process but she patiently guided and assisted me throughout.
Shout out to Rahmat as well, he was very polite and extremely efficient during the check-out process.
Will definitely be back again!
syasya
5
Thank you Elly for your great customer service 😊 …
Hong Sen Wong
5
Clementi Mall Uniqlo's service is the best!😊😄 Came in at 9:10pm to alter 2 pairs of chino pants. Both pair of pants were done by 10pm! I collected them with delight. Keep it up! Special thanks to Elly, Marcel who served me, and Nadiah who did the alteration for me. Nice and friendly girl at the cashier too. Splendid and commendable service👍🏻💯