Guardian Health & Beauty Pharmacy Clementi Mall operates as Singapore’s leading health and beauty retail destination within The Clementi Mall, combining comprehensive pharmacy services with extensive health and beauty product selections that have served Singapore communities since 1972. Located at #03-59/60/61 with operating hours from 9am to 10pm and specialized pharmacy hours, this established healthcare retail hub provides customers with access to prescription medications, health products, beauty items, and professional wellness consultation services. The establishment serves health-conscious consumers, patients requiring medications, beauty enthusiasts, and individuals seeking reliable healthcare retail that combines medical expertise with lifestyle product knowledge.
The comprehensive service and product portfolio encompasses prescription medicine dispensing with qualified pharmacists available for patient-care counseling, over-the-counter health products for various wellness needs, extensive beauty and personal care selections from leading brands, and professional consultation services that help customers make informed health and beauty decisions. Guardian’s pharmacy services include medication management support, health screening information, and personalized advice that extends beyond simple product sales to encompass holistic wellness support. The store’s beauty section features both established international brands and innovative local products, while their health products range from basic vitamins to specialized wellness supplements that address diverse health and lifestyle needs.
Guardian’s position as Singapore’s leading health and beauty chain, combined with their nearly five-decade heritage of serving local communities, provides customers with confidence in product authenticity, professional expertise, and service reliability. The store’s integration of pharmaceutical services with lifestyle retail creates a comprehensive wellness destination that addresses both immediate health needs and long-term beauty and wellness goals. This combination of pharmaceutical expertise, comprehensive product selection, professional consultation services, and established brand credibility establishes Guardian as an essential healthcare and wellness partner that supports both medical needs and lifestyle enhancement for The Clementi Mall community.
I wish there is the rating of NO STAR.
I simply don't understand why Guardian have this Special attitude pharmacist working at this Store.
This guy simply ignore the doctor letter for my prescription medicine. He just ask him to go some where else.
Worst still this Guardian Pharmacist just simply closer the counter and run away.
His attitude can accidently hurt or kills someone who are urgently needed the prescription medicine.
Hi guardian, please investigate and reply this incident. Or just close this pharmacy so that other will not be the victim of guys.
Thank you.
Patience Liew
The price tag show 20% discount, but when payment, the price is still $19.90. And the cashier told this is the nett price already!!! Feel like being cheated! Please be aware when u shop at Guardian.
stephanie chua
Bought 6 bottles Grape seed vitamin yesterday after payment found 2 bottles near expiry in 2 months time instead of said year 2020. I asked for refund but was rejected, reason they said I paid with voucher. So I requested to fund 3 bottles but amount only can to refunded in 3 days time. Unlike other my other experiences they can refund it to me immediately. Will not go back there again.
Valentina Teh
Incompetent staff members — not sure why you need 4 of them if none of them know their stuff
Lai Meng Wang
Rude staff. Staff showed you his Black face if you asked him to open up your online order for checking. Try asking any staff on information on store or products, they say they do not know. Not sure why they are open for business.
Jewel Wee
rude and condescending chinese female pharmacist :(
patronised 3 March 6:45pm
Wei Wen L
The lady sorting through the medication on the shelves beside the pharmacist was quite rude. I took a while to ask her if an item was available, and she responded impatiently.
Al W.
I hate the touting and walk away when I see a sales person in my way. Hard selling otherwise they change their attitude and say ask you to ask some other staff. I hate going Guardian (and Watsons) for this reason. I never ask sales people for anything as they won't genuinely help you.
Shyamala Mogan
A matured Indian lady at the pharmacy counter at Guardian Clementi Mall asked for my ic and tel number when I wanted to purchase aspirin and when I related this to my husband, he said, she had no right to ask you for the details as it's a drug that can be purchased over the counter. This happened earlier this year as I was going to purchase it again for my husband. He told me not to show my IC to just anyone, can give them the last 4 numbers if need be. I was furious when I learnt of this. Guardian, inform your employees manning the counters not to take matters into their own hands without knowing the law to unsuspecting customers!
Joseph Ang
Speak very clearly and audible to your cashier that my mode of payment was nets, she also replied by nets but when I check it was by debit, is it so difficult to cancel the transaction if pressed wrongly?! Not everyone prefer paywave please kindly have proper training on ur staff.
Dai-Jun Lin
On the evening of June 26th, around 8 PM, the attitude of the male pharmacist on duty was very poor. When I showed him a photo of a disinfectant and asked if they had it, he barely glanced at it and casually pointed to the shelves in the store. I spent more than ten minutes looking for it but couldn’t find it. Then, I asked another staff, who told me to get it from the pharmacy section. When I went back to the pharmacy to ask the pharmacist again, he once again pointed dismissively beside him and said, “It’s over there.”
I was very upset because he could have taken a proper look at the photo I showed him and directed me to the correct location of the disinfectant the first time, instead of wasting the customer’s time searching for it.
I’m sorry to give this Guardian store one star. The staff in the store are generally very friendly, but I hope the store considers the suitability of this pharmacist for his position.
cbboon
Visited the pharmacy on the evening of 3 Oct 2022 around 7pm, trying to find a cream for my mum sore back. Went to see the pharmacist, a guy wearing spectacle, and showed him a photo of ny mum sore skin. I am shocked at his reaction. He squinted his eyes and shaded his eyes as if trying to shade outside light and trying to see what was in the photo. And he shyed away and asked to me to see doctor without giving any other comments. When I wanted to explained further, he stayed far away and waved me away saying 'go to see doctor, go to see doctor'. Is this a pharmacist? Utter lack of professionalism and bad attitude, why did guardian employ such people? In the end I went to Unity to consult the pharmacist, the pharmacists there helpfully looked at my photo and recommend me the cream and patiently explained what the cream is for. Such contrast in the attitude and professionalism.
Positive Reviews
Vicq
Guardian outlet is conveniently located at the Clementi MRT Station entrance bridge to clementi mall so is practically quite busy with patrons.
Warren Chew
Was there today 9/6/2024.
Really appreciate the lady at the cashier. She’s truly an asset to Guardian with her fantastic ethical and service standards.
A lady cut in front of us while we were Quinn to make payment.
Although I gestured for her to pay first, the lady at the counter realized this and apologized for the lady cutting queue.
Such amicable service standards are far and few these days in Singapore.
However, a lady promoter seeing that I was purchasing a competitor product came up to me and told me that her product was better although I was already queuing to make payment. Quite uncalled for and certainly unnecessary.
Pluses and minuses. Something to look into.
Katherine Ou
The lady staff in black uniform very helpful, help me find the product I want by just showing her the product image from Guardian website!